RETURN & EXCHANGE POLICY
 

Returns & Exchanges can be made within 7 DAYS after item received.

Returns / Exchanges are strictly reserved for cases of product defects, damages, or mistaken delivery.

• Exchanges of item subject to stock availability.
• Exchanges are strictly allowed only for the same item, colour and size.
• Ramadhan only allow exchange for 1st week of the month

--Refund is strictly not allowed only exchange.--

Customers must consult our person-in-charge first (admin whatsapp 010-2153475)  before proceeding with the returns/exchanges.

Item must be returned in unworn, unwashed, and unaltered condition.

ITEMS ARE NOT ALLOWED TO EXCHANGE 

• Item is damaged caused by (torn, stain, wrinkle, smell, cigarette, perfume)
  
  
• Item that has been wash, altered and iron. (Shorten / hemmed)
  
  
• Item that have stain such as make up stain, food, pen and etc
• Item defected caused by customer 
  
  
• Item with no invoice or purchase receipt
  
  
• Exceed 7 days from date of received item